Jamie Stevens, 28
2nd Assistant Manager, London
- Why McDonalds?
- I previously ran two award-winning pubs in Thame. I heard about the Trainee Manager programme, looked into it and weighed up not only what I could learn but how I would benefit in terms of my future career both at McDonald's and beyond. Joining has been one of the best choices I've made.
- How have you developed and grown?
- I initially undertook an 18-week training programme. It was a steep and challenging learning curve, yet achievable and enjoyable. I was trained in how to work with a large group of people and deal with problems that arise from sheer volume. I also learnt the different plans and set-up needed to make our job easier.
- How does McDonald's benefit your life outside work?
- Coming from the hospitality industry, I was used to working a six or seven-day week. Now my work/life balance is a lot better: I get to spend quality time with my wife and play golf. In addition, having a good benefits package motivates me to work harder so I can experience the benefits. Of course, you're always out to better yourself by working hard – but if the rewards are good then it's more enjoyable.
- What makes a good Business Manager?
- Someone who is open, outgoing, up for the challenge and has good people skills.
- What was your perception of McDonald's before joining?
- When I was growing up in Australia I always thought of McDonald's as a job that you do while you're at school. I didn't know about the long-term career opportunities until I did my research and saw how I could benefit.
- Have you had to deal with negative perceptions of your job?
- Sometimes when you say that you work at McDonald's people give you a bit of a funny look. But when I tell them about the benefits and what I earn, their perspective changes instantly. After all, not many of my friends can say they are responsible for a £million business and all that's involved in the running of that.
- What does the future hold?
- I'd like to become a Business Manager within 18 months. It's a matter of having achievable goals rather than dreams, and I know this is attainable. After that I'd like to become an Operations Consultant – but I haven't put a time limit on that yet. I need to hit my first goal before looking too far ahead. It won't be handed to me on a platter, but McDonald's give you every opportunity to progress if you put in the hard work.
- Best bit?
- The multi-cultural set-up, the people, the learning curve and the friends.