Your Questions Answered

If you have a query before applying, here's a list of frequently asked questions you can look through to see if we've already answered it.

Questions

A.: Yes you can. You can apply for as many vacancies as you wish. However, we do recommend that you think carefully about what you want to do and where you wish to work before applying.

A.: We aim to contact you as quickly as possible, which is usually within seven days of submitting your application.

A.: It will depend on the role that you are applying for. As a general rule, Trainee Business Manager will take between four to eight weeks for the entire process whilst for Crew, the process will be around 2 weeks.

A.: Only restaurants with vacancies are shown on the website. However, you can submit an application so that when a vacancy arises your application will be ready and waiting.

A.: A franchised restaurant is a restaurant operated by a local business person trading under the McDonald's name. Currently half of our restaurants in the UK are franchised but from a customer point of view there's no difference. For employees there will be minor differences between a company and a franchised restaurant. These will be listed in the individual vacancy.

A.: Yes you can. You can apply again after six months unless there is a change in your circumstances.

A.: Yes! In fact half of our Executive Team started in restaurants. There are no limits to how far or fast you progress.

A.: You must be of school leaving age. Please use the age checker in the eligibility section of the application form if you are unsure.

Q.: I didn't pass the initial screening stage – how can I find out why I haven't been successful?

A.: Thank you for your interest in career opportunities at McDonald's.

As you can appreciate we receive many applications so it is our policy that we do not give specific reasons as to why an individual has not been successful. We wish you every success in finding a suitable position.

A.: There are a number of places in your local community that have free public access to computers e.g. public library or Jobcentre Plus as well as internet cafes (for a small cost). They will also be able to advise you on setting up a personal email account.

A.: Once you have a found a vacancy you are interested in, press the apply now button. If you are new to our website, you will be prompted to register. If you are an existing user, enter your email and password. Once signed in you will be asked to complete the online application form.

A.: Check that you have entered the correct email address and password. If you've forgotten your password, please use the 'I have forgotten my password' link on the sign in page. You will then be resent your password.

A.: We ensure that our pay rates remain competitive. For more information on pay rates please refer to the individual vacancy.

A.: Yes. It is secured to ensure all personal information is protected from unauthorised use.

You will be asked to register using your email address and a password known only to you. We will also use your unique email address to contact you regarding your application.

A.: Please use the 'I have forgotten my password' link on the sign in page. You will then be resent your password.

A.: It should take no longer than 40 minutes to complete the online application.

A.: One of the benefits of working at McDonald's is that you don't have to worry about what to wear to work as we supply you with uniform or give you a clothing allowance.

Q.: I passed the screening stage but have not heard back about my application – what should I do?

A.: Thank you for your interest in career opportunities at McDonald's. If you are successful in getting through to the next stage, a member of the Recruitment Team will be in contact within two weeks of the date of your application.

A.: Trainee Business Managers – As we want to be sure that we're absolutely right for each other, you'll go through a four-step selection process. The first stage is the initial screening process; this is to ensure that you meet our basic criteria. If you meet these, you will be asked to complete the next stage, an online personality questionnaire. This will ensure that you have the right attributes for McDonald's and that the McDonald's environment is suited to your preferred style of working.

Your next step will be the restaurant based 'On Job Evaluation' or OJE. Here you'll do the job for real for a day and discover what it's really like working in a McDonald's restaurant.

The final step of the selection process is an interview with an Operations Manager, who will review everything you've seen and done so far. By this time you'll have met our people, seen how we do business and even served a few customers!

Crew Member – To make sure we're right for each other, we've designed a two-step application process. The first phase starts right here in the form of an online questionnaire during the application, which will take on average 30 minutes to complete. If successful, you'll be invited to a restaurant for an On Job Evaluation (OJE) and Interview with one of our Business Managers.

A.: Our restaurants are open over a variety of hours, some even 24 hours a day. As an example, a breakfast shift could start at 4am. However, we do ensure that shifts are scheduled according to your needs and the needs of the business.

Q.: What documents should I provide as proof of eligibility to work in the UK?

A.: For information on documents acceptable as proof of eligibility to work in the UK, please click here (Download Accessible PDF Plug-in)

If you couldn't find what you were looking for, please submit your own question here.